Plymstock, Plymouth Computer and Laptop Repairs, Computer Home Help Caring Service for young and old - Testimonials

Reviews and Testimonials

Below you will find some comments and reviews from our clients about our service, they say it better than we ever can.

Jigsaw Solutions:

"On January 1st 2013 Jigsaw Solutions started a new era in Financial Services and Event Management. Phil and PeninsulWeb have been a very important element of delivering this business model. Key to the model was the development of a new website. Phil has masterminded the whole process. This has allowed Jigsaw Solutions to concentrate on the content and direction of the business. The results are amazing and have given Jigsaw Solutions a website that meets the client interface needed to work in an International marketplace. Also, the on-going servicing of the website is crucial to the continued success of the site. In PeninsulaWeb I have a company who understands the ever changing website environment and the needs within my business world."


"I had my bungalow up for sale for 6 months using estate agents and private advertising but had nobody come along to view the property. I asked PeninsulaWeb to design a web site for me, they optimised the site so it was appearing at the top of search engine rankings for the type of property and in a short time, I had a serious buyer who remarked that they were impressed by the web site and that the property looked just as good as the pictures and clear descriptions on the web site. This resulted in the sale of my bungalow and I can't thank PeninsulaWeb enough".

Man About The House:

"PeninsulaWeb designed my web site, I wanted a static site that was simple, clear and "honest". I would estimate that 75% of new business now comes from the web site. I find it gives me a strong shop window and it enables me to demonstrate my credentials and show off as a portfolio what people think of my handyman service".

Phil Guy Computer & Repairs:

"Our sister company PeninsulaWeb designed our new web site. The brief was to create a dynamic web site, maximising interest in a competitive market place whilst keeping costs to a minimum. We are constantly being told by our customers how our web site tells them all that they need to know, is easy to navigate and makes them want to do business with us. A growing business, 83% of all new customers come from the web site".

Testimonials for Phil Guy Computer & Repairs:

Mike Smith

From the moment I contacted Phil, I knew I was in the hands of a professional. I dropped off my 'broken computer' to Phil and within three hours he contacted me to explain the problems and the solutions. He gave me the cost of repairs plus parts required there and then. I was happy for him to proceed and after a couple of days (he had to order the part) the computer was repaired. He also fine tuned various parts of the computer after which it was running faster than I can ever remember and with the new part, is so quiet, I can't tell if its on or off!! Brilliant job and great service at a reasonable cost. Would not hesitate to recommend Phil to my family and friends.

Stephen Vickery

Fantastic service, called Phil on a Sunday as computer died, arranged to to be repaired, he even let me drop it out on a Sunday as it was more convenient to me. Phil filled me with confidence and showed that he had great in depth knowledge, got computer back within 24 hours fully working, infact it has never worked better. Would highly recommend.

Bill Bartley

I would just like to say a big Thank You for getting my old Win95 computer working again after fitting a new Graphics Card and giving the inside a long needed good clean which was not helping the performance. We (my wife and I) are also very impressed with the collection, speed of turnaround and indeed the price you charged. We would certainly use your services again and would highly recommend your professional know-how to anyone requiring their computer sorting out.

Ronnie Stewart

Phil is a magician, had a few problems with our computer with the graphics and turning it on ,a quick phone call and our knight came to the rescue ...very efficient, very friendly and very professional ...good value for service....recommended to the full.

Damian Lawrence

Sorted my broken external hard drive out in a day and saved all the files. completed this job quicker than i expected for a fair price. very pleasant chap too. recommended.

Robin Davies

Just wanted to thank you for the work you did last week reinstalling windows 10 on my dad’s Zoostorm PC. I took it over to him yesterday and was able to set up it just as he likes it so he was very pleased with what you did (as I am). It is working well.  Best wishes.

Lesley Jamieson

I would definitely recommend Phil Guy. After nearly throwing my computer at the wall because it was so slow and wouldn't connect to my printer (despite being looked at by a different computer firm) I found his website. He diagnosed the problem within a few minutes and I now have a laptop that works like new. I had it upgraded to Windows 10 too. Phil has subsequently sorted my mothers and daughters laptops. Thank you.

Charlie Taylor

I couldn't recommend Phil Guy highly enough. Efficient and honest and extremely pleasant.

Victoria Stidwell

Very happy with my laptop, good advice from someone who knows what they are talking about for a change!

Luke Fleet

PC running sweet, great job Phil.


Called Phil and he took possession of my computer immediately and delivered it back to me the very next morning working perfectly. He is very knowledgeable and does not over charge. I would not hesitate to recommend him.

Roger Woodland

I cannot recommend Phil Guy highly enough. His service is excellent. My laptop had wine spilt on it and wouldn't turn on. Nothing was backed up so I was frightened that I had lost everything. Phil was able to retrieve everything and then set up my new laptop exactly as the old one. He kept me informed, no surprise extras, honest straightforward service. Brilliant.

Terry Broadhurst

I have used Phil for a number of years to look after my laptops. I am self employed and the use of the laptop is vital for the work I do. Phil has provided a excellent user friendly and cost effective service over recent years. A recent problem with my laptop was fixed by Phil by the time specified and to the estimate. I could have taken this to the provider (well known national), but could not face the delays, debate (or lack of it) over the problems etc . Phil provides a great service and goes the extra mile with people like me who don't understand IT stuff. Terry Broadhurst.

Ken Gibby

It was a great result, I have been using the computer since repair with no connection issues. A brilliant piece of diagnoses on your part. I'm so grateful that you could fix the problem. It was so bizarre that the problem came about as I recently changed ISP, and also on top of the the previous issue that you fixed by remote control. It was so easy to jump to the wrong conclusion with my very limited knowledge of computers. But it is what it is. Thank you again.

James Longmore

A very reliable and trustworthy service.

The Oasis Care Home, Plymstock

"Phil Guy of Phil Guy Computer & Repairs has been a ‘God send’ to our (small) organisation.  Fed up with trying to deal with BT regarding our website, what we really wanted was our own IT specialist – but it simply was not justifiable. We put a specification, which included ‘acting as our IT department’, out to half a dozen local companies. The same day Phil had analysed what was wrong with our website and within a day or two had presented us with a solution and a price. Our website was back up and running within days (BT had quoted weeks).

We have not looked back. Phil has provided exactly the service we had visualised. A fast and reliable response, a personal service and all of the knowledge required to address any and all of our IT ‘challenges’ for a fair price. We trust Phil with managing our 4 computers, 3 Printers, Network and background IT services. I am happy for Phil to give my phone number to anyone looking for reassurance regarding their future IT requirements. (T Shirley, The Oasis Care Home, Plymstock)."


I lost 3 and a half days of work on a spreadsheet, Phil was able to recover a hidden previous version, I can't tell you how grateful I am in not having to sift through, sort and enter all that data again.

John McLean

Every Laptop issue I’ve had, Phil has fixed with interest. He explains what the issue was and what he has done to fix it. Highly recommend.

Neil Hooper

Excellent local computer repairs, have used Philip Guy more than once.

Tracey Rebeiro

"I am writing to share my positive experience with Mr Guy and 'Phil Guy Computer & Repairs'.  I bought a new laptop... then knew I was unsure of what to do next (I have very limited knowledge of computers).  I telephoned Mr Guy between Christmas and New Year, when most businesses are closed and arranged to leave the laptop and software with him for install.  Mr Guy delivered the laptop back to me and had me up and running the very next day, he took the laptop out of the box and when he left my home I was connected to the internet and printer with all my software installed!  His service was prompt, professional and I was able to ask lots of questions which he answered.  I feel I must write this review to share with other new customers, “If you need Plymstock Computer Repairs do contact Phil Guy for all your Computer Repair needs in Plymstock”... I know I will certainly use his services again."

Paul White

"I run a small financial services business and my computers, printers and IT Equipment are very important to me.  I also have to have someone who is trustworthy as they have to pass my strict compliance approval system.  Phil Guy Computer & Repairs' work has been exceptional and it has improved the efficiency of my business 100%.   Also if a problem is simple they will tell you that and not let it drag out at unrealistic cost to your business."

Kelly Knight

"Excellent service, extremely reasonable and ultra speedy!!  My knowledge of computers is terrible so glad to have found a local, helpful, friendly company!!  Would highly recommend!!!"

Edward Parkin

"Prompt, completely reliable, very knowledgeable and willing to explain the problem(s).  I have no hesitation in recommending the service provided by Phil Guy Computer & Repairs."

Shaun Ryder

"Thanks again for sorting my laptop so quickly Phil. It's all working great now and *** software went on a dream. I will certainly be recommending you. Cheers."

John Hortop

"I am not very good with computers and needed my computer to be sorted so it would function faster / better.  The service that I have received has been second to none.  Even after the home visits when I have needed clarification of a point, nothing has been too much trouble.   An excellent service."